Good sound quality - bad build quality Last week my rating for this headset would have been 4 stars. The sound quality is really very good and the loss of a star simply reflects the awkward to handle collapsing configuration and the lack of some kind of tellback on the inline volume control - I was caught out a couple of times thinking that Skype had gone dead on me when I had simply leant on the "-" volume control, zeroing it. From this week I dock a further 2 stars - the lefthand earpiece has failed after just over 12 months of use. This fault... more info
Good at first Like the other reviews I was impressed with the quality of the sound of this headset but I have had similar problems too. Firstly the microphone tends to sit very close to your mouth to the point where it touches it on occasions and therefore it is in the way. If you move it a little vertically so it doesn't bother you the people on the other end of the line can no longer hear you. I am also down to mono as one of the speakers has died at 1 year! Sound = 5 Stars Build quality/design 2 stars. Please note... more info
Great headset, excellent customer service, but not Mac OS X friendly Long story, cut short: I bought a pair of DSP400s and found them to be perfect for office use. Good sound quality, comfortable on my big head, and collapsible to help store them away. I did find them to be a little flimsy, but after 8 months of use they were showing no signs of wear. And then one of the earphones stopped working. I called Plantronics on their free phone number, spoke to somebody in customer services who was polite and very helpful. She sent me an email to return my headset: I... more info
Not very impressed I was given a set of these headphones for my Birthday, because I had seen them on amazon and thought they looked good.
The Sound quality is good, and the microphone is a nice one as well, but aside from that I have to say these are some of the worst designed Headphones I've ever seen. Thier not comfortable to wear at all, the plastic frame has little in the way of adjustability and is quite flimsy. A few drops and it breaks straight across the Top hinge. The Cusions on the headphones are nice, But... more info
