WORST CUSTOMER SERVICE - EVER The software won't even install properly, and they refuse to answer my several emails, and there is no way to telephone them for help. ABSOLUTELY USELESS - to be avoided at all costs.
Much better than Norton I purchased this after the latest update from Norton slowed down my computer so much it wouldn't let me access the internet - used 100% of the CPU every time I launched explorer. I found this product easy to install and use. It allows for a quick start up time and fast internet browsing. I suspect the two people who reviewed before this have it set on a very intrusive setting (there are many to choose from). So far I cannot fault this product.
OK, but.... I decided to go for this product based on previous reviews on Amazon, which were generally encouraging. When I first installed it, and after a VERY long scan, it found ALOT of minor things and one fairly serious virus. It even sorted out a couple of problems that I had had with my laptop despite previous editions of anti-virus software. Following restarting my computer I was delighted to find that it started up and ran a bit quicker, which I had been hoping for. However, on using it with the internet I... more info
Excellent package but remove all traces of Norton / Mcafee I purchased Kapersky as my Norton subscription had expired and all the "experts" rate Kapersky versus the resource hungry Norton. The install process is easy but internet access went from fast pre Kapersky to dead slow / stop post Kapersky. I was on the point of binning it altogether until I found a post on the Kapersky support forum which detailed how to remove all traces of Norton Mcafee antivirus / Security packages from your system. This I have now done and my internet is once again fast with Kapersky... more info
